Having served the business for more than 17 years Steve is proud to lead Mood Media Australia to develop and deliver Mood’s integrated solutions to more than 500,000 customers globally. Steve joined Mood Media in 2001 as Finance Director and has enjoyed operational and sales functions in the organisation culminating in the position to MD in 2012.
Prior to his tenure at Mood, Steve has worked in Finance Director roles for Asia Online here in Australia and BASF in the UK. He also held senior finance roles for Micro Warehouse, a Nasdaq listed operation that was highly acquisitive in Europe in the mid-nineties.
Steve holds an honours degree in Accounting, Financial Management and Economics from the University of Sheffield and qualified as a Chartered Accountant from the Institute of England and Wales in 1992 whilst working for KPMG. He is also a certified CEO (CEO Institute) and a member of the Australian Institute of Company Directors.
As the Operations Director for Mood Media Australia, Tim is focussed on solutions driven outcomes for Mood clients and their customers. The key to his position as Operations Director is continually searching for process improvement in the delivery of our solutions and onboarding of new and exciting products.
Mark manages the Mood Australia Sales and Marketing team in developing and executing strategic plans. The team’s goal is to build and maintain strong, long-lasting customer relationships and to expand our customer base.
Melbourne has been Marks home since 2011, prior to that London where along the journey he has over 15 years’ experience within service and solution sales.
Mark is a dedicated football fan (soccer to some) and at the weekends he is most likely to be found watching as much football as he can get away with.
Mohini is the Finance Manager for Mood Media Australia and is responsible for day-to-day operations of the Finance team. Her key responsibilities are to generate monthly and quarterly financials, business KPIs, monitor cash and general ledger reconciliation. With the playing of commercial music, licensing reporting is also an integral part of this role.
Starting her career with Ernst & Young Chartered Accounting in Fiji before moving to Australia, she then completed Bachelor of Commerce degree in Accounting and Finance. With a wide range of accounting experience at Tower Insurance and Horticulture Innovation Australia, Mohini has brought exceptional professional knowledge to the team at Mood for the last 12 years.
Stephen joined Mood Media Australia in January 2016 as the IT Manager, and is responsible for the end-to-end operations of all internal IT systems and customer service platforms. His role also involves assisting customers to integrate Mood Media solutions into their IT environments.
Stephen studied at the University of Technology Sydney where he completed his Bachelor of Applied Science in Computing with Honours.
His career to date spans over 20 years’ experience in IT infrastructure, operations and service delivery management in the regulated Australian insurance industry, and has supported and developed IT operations for numerous local and overseas corporations.
Aisling Smith Vance
CUSTOMER EXPERIENCE CONSULTANT
Aisling joined Mood Media Australia in July 2017 as an Account Manager working within our Melbourne team. Aisling has worked in a Retail or Hospitality capacity for over 16 years and has been lucky enough to work for companies in Dublin, New York, Shanghai, London and Melbourne.
With a family background in retail and early beginnings in Promotions and Sales, Aisling swiftly progressed into Brand Management and FMCG Marketing.
The diversity and education from working within these fields and various countries has made Aisling a much more rounded professional, and has attributed to her global knowledge of advertising and branding.
Aisling has an infectious enthusiasm and warm personality which will attribute to engaging with current key accounts while also seeking to assist new partners and organisations looking to add more revenue to their existing businesses.
SENIOR ACCOUNT MANAGER
Lindsay joined Mood Media in 2013 as the Customer Service Manager working in our Sydney Office. During 2017, Lindsay transitioned to our Premier Account Manager and manages our premier accounts in the NSW & QLD regions. Some of Lindsay’s premier accounts are Woolworths Group, RAG Group, Super Retail Group & Collins Foods Group.
With over 20 years’ experience in the Services sector, it was a natural movement across to a direct management of Mood Media’s valued customers. During these 20 years, Lindsay has worked for companies such as Dell Computers, Ingram Micro & ANZ Bank, which included spending 5 years working overseas in Malaysia, India & The Philippines.
As an Account Manager, Rhys is responsible for managing and consulting with many of Mood’s clients primarily within NSW. Rhys has worked for Mood Media for the last 6 years and prior to this worked within the Audio and Music Industry. He holds a Bachelors Degree in Commercial Music Production & Management.
SENIOR MARKETING MANAGER
Hannah joined Mood Media Australia in 2015 as the Marketing Manager and is responsible for all marketing, advertising and PR activities. With a Masters in Marketing from Manchester Metropolitan University, Hannah started her career working for retailer N. Peal in London. She then went on to manage a key retail account for London-based agency Publicis before relocating to Sydney a few years ago. Hannah has a passion for great design, be it work, rest or play. She also loves a decent cup of Yorkshire tea.
Blake joined us in June 2017 as our product champion providing technical support for all of Mood’s audio and visual solutions. He is a passionate, highly motivated and results-driven Technical Account Manager / Project Manager with a proven track record of scoping, design, installation and delivery of complex Audio Visual and infrastructure solutions.
With a passion for developing cutting-edge solutions and as an innovative thinker, Blake is heavily involved in the consultation process, solutions design and implementation for Mood’s client projects.
HEAD OF PLAYLIST CURATION & BRAND MUSIC CONSULTANT
Raymond is a senior playlist curator here at Mood Media Australia, with over 30 years of experience in the music industry working with major record labels as a producer and songwriter. Raymond’s passion is keeping up to date with the latest music trends and technologies – passing on his knowledge to a portfolio of clients in a consultancy capacity and then developing relationships with these clients across many industry sectors.
CUSTOMER SERVICE TEAM LEADER
Nita is the Customer Service Team Leader at Mood Media Australia. Nita has a background in the telecommunications contact centre industry and has experience in leading and managing high-performance teams. She is committed to ensuring the Customer Service team maintains a consistently high level of service to clients across all platforms. Nita has worked with some of the largest telco companies, including Telstra Bigpond & Amaysim.
Meg Sander Burns
Meg joined Mood Media Australia in June 2017, after completing a bachelor’s degree in English and Anthropology from the University of Sydney, as a Production Assistant and quickly rose to Production Manager a year later. She is responsible for overseeing the fulfilment of Mood Media’s audio and visual units, as well as organising and scheduling messaging jobs.
BUSINESS DEVELOPMENT MANAGER
As a Business Development Manager, Angus looks after new business acquisition and consultation and provision of in-premise customer experience solutions across New South Wales and Queensland. Having more than 10 years of experience in new business acquisition and strategic account management, his previous experience includes global entities like eBay and NRS Media.
He holds a bachelor’s degree in communication, and a Diploma in Audio Engineering. He is passionate about music, and loves cooking as a hobby, so you’re likely to find him either at a concert or a food fest outside of work.