(VIEW PRIVACY NOTICE REGARDING PERSONAL DATA PROCESSING IN CALL CENTER)
Automatic Collection of Anonymous Information
When you visit the Mood website (www.moodmedia.com.au), like when you visit most other websites, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the Internet, the date and time you access the website, the pages you access while at the Mood website, and the Internet address of the website, if any, from which you linked directly to the Mood website. This information is not personally identifiable.
Personally Identifiable Information
Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, such as your name, address, telephone/fax number, email address, or any information you submitted to the Mood website that identifies you individually.
Mood will not collect any personally identifiable information through the Mood website about you unless you provide it. Therefore, if you do not want Mood to obtain any personally identifiable information about you, then do not submit any.
You can visit and browse the Mood website without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below. Mood may collect personally identifiable information about you from its website by methods such as the following:
Registration Forms – If you are offered the opportunity to enter a promotion, to become a registered user of the Mood website, or to opt-in to receive Mood information through this or another website, you must apply by filling out the registration form on the website. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, service usage, and/or a unique individual password.
Transactions and Activity – If you become a registered user or if you conduct transactions through the Mood website, Mood collects information about the transactions you engage in while on the website and your other activity on the website. This information may include, without limitation, areas of the Mood website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.
Email and other voluntary communications – You may also choose to communicate with Mood through email, via our website, by telephone, in writing, or through other means. Mood collects the information in these communications, and such information may be personally identifiable.
Mood may use the personally identifiable information collected through its website primarily for such purposes as:
- Helping to establish and verify the identity of users;
- Opening, maintaining, administering and servicing users’ accounts;
- Processing, servicing or enforcing transactions and sending related communications;
- Providing services and support to users;
- Improving the website, including tailoring it to users’ preferences;
- Providing users with product or service updates, promotional notices and offers, and other information about Mood and its affiliates; and
- Responding to your questions, inquiries, comments and instructions; maintaining the security and integrity of its systems.
Mood uses the anonymous browsing information collected automatically by its servers primarily to help it administer and improve the Mood website. Mood may also use aggregated anonymous information to provide information about the Mood website to potential business partners, advertisers and other unaffiliated entities. Again, this information is not personally identifiable.
Disclosure of Information
Mood does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. Mood may use unaffiliated companies to help it maintain and operate the Mood website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. Mood may disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law. Finally, as Mood’s business develops, it may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets. If Mood, its Internet businesses, or substantially all of its assets, is acquired, customer information may be one of the assets transferred.
This website is directed toward and designed for use by persons aged thirteen (13) years old or older. Mood will not approve applications of, or establish or maintain accounts or memberships for, any child whom Mood knows to be under the age of thirteen (13) years. Mood does not solicit or knowingly collect personally identifiable information from children under the age of thirteen (13) years. If Mood nevertheless discovers that it has received personally identifiable information from an individual who indicates that he or she is, or whom Mood otherwise has reason to believe is, under the age of thirteen (13) years, then Mood will delete such information from its systems. Additionally, a child’s parent or legal guardian may request that the child’s information be corrected or deleted from Mood’s files by contacting Mood at firstname.lastname@example.org.
“Cookies” and Advertisers
The Mood website server, or the servers of companies that are used to operate this website, may place a “cookie” on your computer in order to allow you to use the website and to personalize your experience.
A “cookie” is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer’s hard drive. Cookies allow Mood to recognize your computer while you are on its website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the Mood website.
Most web browser applications (such as Microsoft Internet Explorer, Firefox, and Google Chrome) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of the Mood website.
Mood maintains physical, electronic, and procedural safeguards to help guard personally identifiable information on the Mood website. If transactions are offered on the website, transaction information is transmitted to and from moodmedia.com.au in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Mood restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the Internet cannot be completely protected against unauthorized interception.
From time to time, Mood may wish to send you messages or updates about moodmedia.com, its affiliates, or their promotions and other activities. If you do not wish to receive non-transaction/security related communications from Mood and its affiliates, please send an email containing your request to email@example.com.
Mood allows you to change, update, or delete the information you may provide in your optional registration form on the Mood website. If you would like to change, update, or delete your personal information, please send an email containing your request to firstname.lastname@example.org.
Mood reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, Mood will post a notice on its website homepage and a link to the new policy.
If you have questions about this privacy statement, the information practices of Mood or your dealings with Mood, please contact Mood at Ground South, Wharf 10, 50-58 Pirrama Road, Pyrmont NSW 2009 or call 1800 808 368.
Copyright © 2014 Mood Media, Inc. All trademarks registered. All rights reserved.
In accordance with laws governing literary and artistic property rights or other similar rights, the reproduction or redistribution of the elements that make up the Mood website, in whole or in part, is strictly prohibited.
All of the brands cited herein are registered trademarks. While Mood has endeavoured to ensure the accuracy of the information accessed via the website, Mood does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the website, and Mood declines all responsibility for technical inaccuracies or other errors. Mood declines all responsibility for any difficulties encountered in accessing the site or for any communication line failure.